Orders are shipped within 1-3 working days. Once shipped, you'll receive a confirmation email including tracking number(s) for your order.
Orders may not ship within this time frame due to availability issues, lack of order information, billing delays, order verification process, custom products.
a) USA, UK, Canada, Europe*, Asia*, Australia & New Zealand: 10 to 20 working days.
b) Mexico, South America*, Philippines, Indonesia, India, Russia,Turkey, Middle East, South Africa, Rest of the world: 14 to 35 business days.
*Exceptions to some countries apply.
a) USA, UK, Canada, Europe*, Asia*, Australia & New Zealand: 7 to 12 working days.
b) Mexico, South America*, Philippines, Indonesia, India, Russia,Turkey, Middle East, South Africa, Rest of the world: 6 to 12 business days.
In some instances, an order may be split into different packages for any of the following reasons:
- Weight limit per package. In order to provide Free Worldwide Shipping and ensure that you receive your order at earliest, we use time and cost efficient ways of delivery.
- An item may be slightly back-ordered, and shipped a later than the rest of the items in an order.
- Because we are serviced by different warehouses, an order with multiple items may be shipped from the different warehouses due to varying stock inventory between the warehouses.
Common reasons for order delay:
- Billing and shipping addresses are not the same.
- Order is pending a credit approval and verification.
- A product is currently out of stock.
- An order which requires special customization.
- An order is shipped to remote countries.
- National holidays